Raffe Hotels & Resorts December 1, 2022

Accounts Receivable Officer

Based at our Head Office in Fiji Gateway the Accounts Receivable Officer is responsible for completing financial transactions, accounting and audit procedures for their allocated business unit, in compliance with company policy, systems and procedures. These duties will include:

Key Responsibilities

• Reconcile all Sales (Charge Credit Card/Cash) with PMS Report
• Bill and collect all charge and credit card sales as per company procedure
• Maintain up-to-date billing system
• Generate and send out invoices
• Follow up on, collect and allocate payments
• Carry out billing, collection and reporting activities according to specific deadlines
• Perform account reconciliations
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Research and resolve payment discrepancies
• Generate age analysis
• Review AR aging to ensure compliance
• Maintain accounts receivable customer files and records
• Follow established procedures for processing receipts, cash etc
• Process credit card payments
• Prepare bank deposits
• Investigate and resolve customer queries
• Process adjustments
• Develop a recovery system and initiate collection efforts
• Communicate with customers via phone, email, mail or personally
• Assist with month-end closing
• Collect data and prepare monthly metrics

Position Specification

• Tertiary qualification in Finance or a related field is preferred.
• Previous experience working in a finance department in a resort or hotel is preferred.
• Demonstrated knowledge of Accounts Receivable and financial accounting practices required.
• Proficiency in Microsoft Excel and preferably working knowledge of SAGE and Room-master.
• Excellent communication skills, both written and verbal
• Accuracy in data entry and accounting practices

Only shortlisted candidates will be contacted.

Job Category: Accounts
Job Type: Full Time
Job Location: Raffe Hotels & Resorts

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