COVID-19 Update
A very warm Bula Vinaka to all our past guests, as well as those who are dreaming of a visit in the near future.
Over the past few months, Fiji has worked hard to manage its own Covid-19 outbreak and has done exceptionally well to navigate this challenge.
The situation as we head toward the end of September 2021 is becoming increasingly optimistic.
Fiji has achieved a very high vaccination rate and is now well ahead of many other Pacific countries in getting to the minimum target of 80% vaccinated.
We remain confident in the Fiji Government’s plan to re-open our international borders before the end of 2021!
The Raffe Hotels & Resorts teams at all our properties are excited to be talking about our re-opening, and they are working hard to ensure that each property will be presented fresh, clean and rejuvenated.
We can’t wait to see you soon!
Bradley Robinson
Chief Executive Officer
Raffe Hotels & Resorts
Health & Hygiene upgrades at Raffe Hotels & Resorts
All over the world, Hotels & Resorts are re-inventing how we will do business when holidays and travel begin to return to normal.
Central to this is a significant focus how we can better safeguard the health and safety of our guests and staff.
At Raffe Hotels & Resorts, all of our properties are fully accredited under the Fiji Government’s Care Fiji Commitment.
We have also implemented our Savasava Hygiene Promise that features a range of upgrades and improvements to many aspects of our daily operations.
Although our properties will still feature the same warmth and Bula spirit that we are famous for, you will notice some changes and improvements when you next visit.
Check-In will be a quicker process as we move toward developing pre-arrival and self-check-in options to reduce the time needed to fill out paperwork. In addition to the bright and breezy arrivals area at each property, we have also implementing some layout changes so that physical distancing will always be easy to achieve.
Housekeeping teams are being provided with enhanced cleaning procedures for all rooms, bures and guest facilities. All areas now undergo a “twice cleaned” process that includes a sanitisation stage using the latest technology in Electrostatic Sprayers.
Restaurants now have reduced seating to make physical distancing easy to achieve. Although we will strive to keep things casual and stick to “island time”, we may need to ask you to book a time slot during peak periods.
Buffets will not be the same. Many guests still enjoy the variety and value that a buffet breakfast or dinner can offer. Where required we will be offering a similar experience. A buffet-type display offering a range of options will be prepared, and guests can select what they want and be served by staff who will be at each station.
Pools will continue to be monitored by our pool attendants however will be checked twice as often throughout the day. We are also introducing automated chlorine monitoring and dispensing systems to the pools that don’t already have these installed.
Activities staff will be assisting us in helping you maintain physical distancing. All organised activities will have limited numbers and wherever possible will be held outdoors. Our team are currently developing more environmental and wellness-based activities to keep you interested, informed and healthy!
