Winner of the FETA Training and Development Award 2022
It is with gratitude and pride that Raffe Hotels and Resorts celebrates receiving the Fiji Excellence in Tourism Award for Training and Development 2022.
This category recognizes tourism organizations that have demonstrated a commitment to improving customer services and experiences through employee training & development. This includes a robust Training Needs Analysis, aligned training plan and consideration of the Business KPI’s and establishing ROI’s.
“While this award is appreciated as the collective effort of the leadership teams at Raffe Hotels and Resorts, it must be recognized that our Group Manager Learning, Development and Quality – Altaab Khan’s individual passion and absolute commitment to the learning and development of our people is the motivating factor in our team’s success”, acknowledges CEO, Lee Pearce.
A family-owned business operating in Fiji for over 50 years, Raffe Hotel & Resorts is passionate about “Our People”. “Through a selective recruitment framework, we employ those who are aligned with the company values and support them with the opportunity to learn, develop and thrive in their roles every day in our business”, states recipient Altaab Khan.
Raffe Hotels and Resorts supports a dedicated Learning, Capability and Quality Team. With a focus on people development and succession pathways. This philosophy is executed across all levels of the company. Where the success of our guest’s experience is a measure of the investment in our Staff.
As the inaugural recipient of this prestigious award, we wish to extend a warm congratulations to all nominees and recipients of the 2022 Fiji Excellence in Tourism Awards. With a special shout out to fellow finalists, Sofitel Resort & Spa and Tanoa Hotel Group, for their commitment and investment in Fiji’s greatest asset – it’s people.