Raffe Hotels & Resorts September 11, 2022

Spa Supervisor

Expired on: Sep 23, 2022

Island based, in your role as a Spa Supervisor, you will provide a personalised, transformative spa journey, with every guest who visits Lomani Island Resort, having been delighted with their spa experience.  Reporting to the General Manager, you will enjoy working as part of a team and you will be available to work evenings and weekends. 

Specifically, you will perform the following tasks to the highest standards:

  • Provide professional beauty treatments and services for guests, including body and facial treatments, massages
  • Ensure high standards of cleanliness, quality of service and overall appearance of the spa
  • Ensure exceptional guest experience from arrival to check out, bookings and upselling retail products
  • Keep up to date with spa trends & results, seeking positive feedback to influence our guests
  • Conduct daily duties with integrity, respect and ownership to ensure that you maintain strong relationships with our guests, your fellow team members and our GM onsite
  • Builds rapport and undertakes in-depth consultations with guests to analyse and evaluate their needs and develop appropriate personal treatment plans.

What are we looking for:

  • Immaculately groomed, well presented with a recognized massage and beauty therapy qualification and a good command of written and spoken English.
  • Minimum 5 years’ experience in a hotel or resort spa would be desirable, delivering a range of massages and wraps, facials and pedicures and manicures
  • Demonstrated leadership experience and the ability to train staff on the job with good working knowledge of Pure Fiji products
  • Demonstrated ability to create new spa offerings; loves to deliver a spa experience that exceeds guest expectations. 
Job Category: Spa
Job Type: Full Time
Job Location: Lomani Island Resort
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