Winner of the FETA Training and Development Award 2022

It is with gratitude and pride that Raffe Hotels and Resorts celebrates receiving the Fiji Excellence in Tourism Award for Training and Development 2022.

This category recognizes tourism organizations that have demonstrated a commitment to improving customer services and experiences through employee training & development. This includes a robust Training Needs Analysis, aligned training plan and consideration of the Business KPI’s and establishing ROI’s.

“While this award is appreciated as the collective effort of the leadership teams at Raffe Hotels and Resorts, it must be recognized that our Group Manager Learning, Development and Quality – Altaab Khan’s individual passion and absolute commitment to the learning and development of our people is the motivating factor in our team’s success”, acknowledges CEO, Lee Pearce.

A family-owned business operating in Fiji for over 50 years, Raffe Hotel & Resorts is passionate about “Our People”. “Through a selective recruitment framework, we employ those who are aligned with the company values and support them with the opportunity to learn, develop and thrive in their roles every day in our business”, states recipient Altaab Khan.

Raffe Hotels and Resorts supports a dedicated Learning, Capability and Quality Team. With a focus on people development and succession pathways. This philosophy is executed across all levels of the company. Where the success of our guest’s experience is a measure of the investment in our Staff.

As the inaugural recipient of this prestigious award, we wish to extend a warm congratulations to all nominees and recipients of the 2022 Fiji Excellence in Tourism Awards. With a special shout out to fellow finalists, Sofitel Resort & Spa and Tanoa Hotel Group, for their commitment and investment in Fiji’s greatest asset – it’s people.

Raffe Hotels and Resorts is pleased to announce that Nirtika Maharaj has joined Raffe Hotels & Resorts as the new Group Wedding Sales Coordinator. In her role, Nirtika will be responsible for all wedding related communications with guests, travel agents and wedding specialists as well as liaising with the Operations teams of each Resort to deliver the perfect wedding experience for our Brides & Grooms.

Nirtika has extensive experience in the hospitality industry within Fiji and was most recently the Wedding Coordinator for Mana Island Resort for several years. Prior to this she has had Reservations roles at various iconic Fijian properties including a stint at Raffe Hotels & Resorts prior to 2009.

Nirtika began her role with Raffe Hotels & Resorts on the 19th of August 2019.

Raffe Hotels & Resorts is also pleased to announce that as of 1 October 2019, Nirtika will personally meet all Brides & Grooms upon arrival into Fiji and accompany them to the Registry Office to apply for their wedding license. For guests transferring to Plantation Island Resort & Lomani Island Resort straight away, Nirtika will then escort them to Port Denarau Marina so that they can catch their boat to the island.

We are excited to welcome Nirtika to the Raffe Hotels & Resorts family, although she has worked with us before so we are actually welcoming her home. She has demonstrated a great passion for weddings and is well known amongst our trade partners both locally and overseas” states Akshay Singh, Director of Sales & Marketing for Raffe Hotels & Resorts. “We are also pleased to start meeting Brides & Grooms of Plantation Island Resort & Lomani Island Resort upon arrival into Fiji. It can be daunting to have to find a local office in an unknown country, so we want to ensure that our guests are at peace and feel take care of in the lead up to their special day.”

For more information and/or images, please contact:

Lisa Costello
Group Sales Manager
Raffe Hotels & Resorts
P: +61 416 764 649
E: gsm@raffehotels.com

Raffe Hotels and Resorts is pleased to announce that Susan Harper has joined Raffe Hotels & Resorts as the new Group Director of Human Resources & Training.

Susan has extensive experience in Fiji having previously worked as the Director of Human Resources for Sofitel Fiji Resort & Spa and the Human Resources Manager for Six Senses Fiji, as part of their pre-opening team. Susan has also held various HR and hospitality roles in Australia and New Zealand and brings a wealth of international experience to the business.

Raffe Hotels & Resorts CEO Bradley Robinson states “Over the past few years we have continued our journey toward becoming one of Fiji’s most preferred employers. We are very fortunate to have Susan come on board at this important time, to capitalise on the great work already done and to continue to evolve our strategic HR activities. Susan’s unique mix of international HR training and skills, coupled with long-term Fiji experience, is a perfect fit for our organisation.”

Susan began her role on the 1st of March 2019 and leads a team that provides HR services to the three Resorts & Hotels in the Group – Plantation Island Resort, Lomani Island Resort & Fiji Gateway Hotel.

For more information and/or images, please contact:

Lisa Costello
Group Sales Manager
Raffe Hotels & Resorts
P: +61 416 764 649
E: gsm@raffehotels.com